For questions about access, purchases, technical issues, or platform usage, contact our support team.
Within 24–48 business hours
Monday – Friday
Can't log in, lost code, or platform won't load.
Contact support →Billing, receipts, and order confirmations.
Contact support →Bugs, browser issues, or feature problems.
Contact support →Update your email, password, or profile details.
Contact support →Review our refund policy and submit a request.
Contact support →Anything else — we're happy to help.
Contact support →Our team replies to every message within 24–48 business hours.
SAFEX-EU S.R.L.
Largo Francesco Torraca 71
80133 Napoli (NA)
Italia
P.IVA: 10011171211